AdSeal Contracts :: Terms & Conditions

Terms & Conditions

The following Terms & Conditions apply to any and every part of the AdSeal website, and by visiting this site you are agreeing to adhere to the following:

Price & Payment Terms

  • The prices displayed exclude VAT at the current rate.
  • We reserve the right to adjust the price before delivery to reflect any unforeseen cost increases.
  • Payment of goods constitutes acceptance of our terms and conditions as outlined in this document.
  • Goods remain the property of AdSeal until payment is received in full.
  • Euro prices are calculated from sterling at a recent rate of exchange. We reserve the right to adjust to actual exchange rate at the time of payment

Delivery

  • We may deliver your order as part deliveries.
  • Quoted delivery dates are an estimate only and the Company shall not be liable for any loss whatsovever as a consequence of failure to deliver by that date
  • If you refuse delivery of the goods we may charge you for the cost of the delivery.
  • If you accept a delivery with a damaged box we cannot be held responsible for any damage to what is inside once the goods have been signed for.
  • Acceptance of delivery constitutes acceptance of our terms and conditions as outlined.
  • For large orders a signature will be required by the carrier. If no one is available a card will be left and you will have to rearrange delivery with the depot within 5 days. If the parcel is returned to us you will have to pay for the parcel to be redelivered.

Refunds

  • If you wish to return any items purchased from us you must give us written notice within 7 days of receipt.
  • All returns must be returned at your cost in their original packaging and condition within 7 days of receipt. Resin sealers, stains, colours and etches must be unopened.
  • Clear resin sealers will be restocked at no charge. Stains, colours and etches will carry a 25% restocking charge.
  • Refunds for returned goods will be by credit note within 30 days of the goods being received by us, less any postage or restocking charges.
  • Special orders made to your specifications are exempt and will not be refunded.

Defective Goods & Suitability for use

  • The information offered about our products is done in good faith based upon information believed to be true. It is offered for your consideration but no warranty is offered or implied.
  • You should test the product for suitability by applying a small test area. This is particularly inportant when the surface to which it is to be applied has been sealed previously.
  • We warrant that our products will be free of defects for a period of 12 months from date of despatch. As we have no control over installation no claims will be accepted for defects on installed products unless they relate to a defect in the product itself.
  • In the unlikely event of the product proving defective any claim will be limited to the cost of replacing the defective goods.
  • Claims for defective goods must be supported by photographic evidence and any and all products or equipment returned in original containers/packaging

Colours, Stains and Tints

  • Colours shown in colour charts, samples, etc., are approximate and, as close as possible, represent the colour on concrete with a flat-troweled finish.
  • As we have no control over (and are not responsible for) application methods, jobsite conditions, finishing techniques, curing methods and other jobsite variables such as texturing or finishing techniques [e.g. brooming or troweling] the use of sealers and slight colour-drifts in raw materials, any or all of which can produce variations in colour, we cannot guarantee the final appearance, adhesion or an exact colour match.
  • We strongly recommend representative jobsite samples prior to project installation.

Contractual Responsibility

All AdSeal Approved/Registered installers are independent businesses and the customer contracts direct with them. AdSeal merely offers an introduction without any warranty or guarantee whatsoever.

Whilst AdSeal and any and all associated companies have trained the Approved/Registered Installers in the correct choice and use of products we accept no responsibility whatsoever in the event of a dispute relating to the installation of the product unless it relates purely to defective goods [see above] as we have no control over your chosen contractors choice of product or the installation process.

Disputes with the Approved/Registered Installer must be directed to them in writing.


 

 
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